Once booked a representative will contact you within 1 business day to start the process of retrieving your item. In the meantime start gathering documents that will be needed:
- value of item
- date of incident
- specific location
- statement of fact
- purchase receipt of the original item lost
- boarding passes, baggage tags, or other documents related
- passport of owner
- photographs of the lost item
- air carrier claim reports, if applicable
- police, witness, or incident reports, if applicable
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